Projektbeispiel

User analysis MIG/MAG manual welding torch

Schweißer mit Kantenanleimmaschine

That someone should ask us what we would actually like to have"

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… was indeed the statement of a respondent to this user analysis. The client’s goal was to identify potential improvements in manual welding torches and to incorporate them into new developments. 10 end users were observed using the equipment in different application areas (e.g. heavy steel construction, aluminium welding, contract welding, metal construction). The observation started at the moment of the intention to weld and ended when the device was tidied up. This broader field of observation made it possible to identify potential for improvement not only in the actual application process, but also in the preparation and follow-up process. Accompanying the observation, the users were asked questions about the application (e.g. application problems, improvement requests).


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